Privacy Policy
Last updated: August 9, 2026
Our core commitment
Bluegrass Research does not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes — period.
1. Information We Collect
When you place an order or create an account, we collect information necessary to fulfill your order and communicate with you, including:
- Name and email address
- Shipping address
- Order history and transaction details
- IP address and browser information for fraud prevention
We do not store your full payment card details. All payment processing is handled securely by Stripe, a PCI-DSS compliant payment processor.
2. How We Use Your Information
We use the information we collect solely to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and invoices
- Respond to customer service inquiries
- Prevent fraud and maintain the security of our platform
- Comply with applicable legal obligations
3. We Do Not Sell or Share Your Information
Bluegrass Research will never sell, rent, lease, or otherwise transfer your personal information to any third party for their own marketing, advertising, or commercial use.
We do not share your personal information with data brokers, advertising networks, or analytics companies that use your data for profiling or targeted advertising.
4. Limited Third-Party Disclosures
We share your information only with service providers who help us operate our business and fulfill your orders, strictly limited to:
- Stripe — payment processing
- Shippo / USPS — shipping label generation and order fulfillment
- Email delivery providers — transactional order and shipping emails
These providers are contractually obligated to use your information only to perform services on our behalf and may not use it for any other purpose.
5. Cookies and Tracking
We use cookies strictly for essential site functionality — maintaining your session, remembering your cart, and age verification. We do not use third-party advertising cookies or behavioral tracking technologies.
You may disable cookies in your browser settings, though some site features (such as the shopping cart) may not function properly without them.
6. Data Retention
We retain your order and account information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us directly.
7. Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure payment processing through Stripe, and access controls limiting who can view customer data.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any marketing communications at any time
To exercise any of these rights, contact us at [email protected].
9. Children's Privacy
Our site is intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: